Xiaomi Success Story

The Chinese smartphone company Xiaomi stands for leading design, simple elegance and high-end features. To accelerate its expansion across Europe, the company has entered into a service partnership with B2X.

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How Xiaomi wins with customer care.

Excellent service is an integral part of the customer experience at Xiaomi. It is crucial for the Chinese smartphone company to find a partner that meets the high service standards for every new market entry.

In its expansion into Europe, Xiaomi is focussing on key growth markets – and an after-sales partnership with B2X in order to meet the ever growing service demands of new customers across all distribution channels.

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