Samsung Success Story

Samsung is expanding its network of Customer Service Plazas across India. One of these Plazas, run by B2X, is in Ahmedabad where customers receive personal service for all Samsung products.

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How Samsung wins with customer care.

Smartphone growth in India is exploding. People are simply crazy about mobile and consumer electronic products. Today, India is one of the key markets for Samsung, the global leader in consumer electronics.

If one of Samsung´s customers needs help with an electronic device, highly qualified support experts assist at the Samsung Customer Service Plaza run by B2X. The goal is to solve issues on the spot directly in the store and even repair broken devices while customers wait.

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