Samsung Brazil Success Story

Samsung has chosen B2X as its exclusive service partner. B2X takes full responsibility for operating the innovative in-store service concept and rolling out the new after-sales solution throughout Brazil.

Download the free Success Story as PDF:

B2X Preview-Success Story Samsung Brazil

How Samsung wins with customer care.

Brazil is one of the fastest growing smartphone and tablet markets in the world. For Samsung, Brazil has long been a core market. The Korean consumer electronics giant pursues a clear strategy: differentiation through excellent service.

With an innovative service concept, customers benefit from a unique service experience. Whether there are questions before purchasing the device or help is needed with repairs, the Samsung Galaxy Consultants are available as a personal guide.

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